Disney’s Magical Express (DME), powered by Mears, is the complimentary (or, as I like to say, included) shuttle to and from Orlando International Airport (MCO) and Walt Disney World (WDW). We’ve had nothing but good experiences with the shuttle service. Our experience with the luggage delivery has been pretty good, but we know guests who’ve experienced major issues. Overall, we love the DME and hope WDW continues to offer it as long as we continue to travel to the World!!
Actually, I do get a twinge of excitement when I get this in the mail:
This contains all of the information you’ll need for your arrival at MCO. It’s pretty much idiot-proof, as it has step-by-step instructions for everything you need. It also comes with your yellow DME luggage tags, which I’ll have to include in a few weeks because I threw away all the unused ones in a cleaning and organizing frenzy a few months ago. Anyway, until then, just know that they’re very similar to the claim tags the airlines put on your luggage. They’re coded with your name and reservation. This is how those magical DME cast members get your bags from MCO to your resort room. Tres important!!
So, imagine I had a great pictorial of those yellow tags, maybe even a few shots of them on my luggage! Ooh! Ahh!
UPDATE! Whadya, know, I didn’t clean as well as I thought. Look what I found!!
Make note of Mickey bullet numero uno up there on the “Before You Leave Home” page. At the earliest, our bags have arrived two hours after we did. I pack at least one full outfit and swimsuit for everyone in our carry-ons in addition to the items mentioned. The kids like to hop in the pool if the weather’s warm enough, and this way we don’t have to wait around for our luggage.
Also pay close attention to the times luggage service is offered. Only flights arriving between 5:00 A.M. and 10:00 P.M. are eligible. However, if you prefer not to wait for your luggage, you’re certainly free to grab them at baggage claim at any time of the day and carry them with you.
Now, we’ve arrived at MCO. Time to pull out that cute little booklet and be on our way!
Once you’re in the area, pull out your vouchers and show them to the cast member to whom you’re directed. In the olden days, we checked in at the desk, but now, it seems, everyone is waved on to the cast members at the line entrances. You’ll show them these:
The cast member will direct you to the appropriate line, and you’ll wait for your DME coach to arrive. You’ll keep the vouchers out to board the bus. And luggage, strollers, etc. you have will be stored under the bus until you arrive at your resort. Hop on the bus, sit back, relax and get ready to watch the happiest little video that ever was!!
Once at your resort, check-in, unload and breathe. You made it!! Let’s hope your luggage does, too! 😉
DME also offers return luggage service to MCO for certain airlines. A day or so prior to your departure (boo-hoo!!!), you’ll receive this sad little envelope.
It will contain information on getting you and your luggage (and your new luggage if you’re like us and had to buy more to take home souvenirs) back to MCO. There is also information located in that sweet arrival booklet. Who knew it had such a sinister page?
That’s it! Now all that’s left to do is enjoy those last precious Disney hours before your return to reality.
Once the SADgical Express (thanks, CB!) shows up, load any carry-ons or any checked luggage that you may still have if you failed to get to the luggage check-in desk prior to 1:00 P.M. (not that we know from personal experience or anything…), sit back, try not to cry and watch the saddest little movie that ever was.
And, because who doesn’t love fine print, here’s some for DME!
Additionally, drivers do accept tips for “exceptional service” according to a sign in the front of the buses. Typically, $1 per bag loaded/unloaded is sufficient. We have given a bit more for really entertaining drivers.
Any tips for using Disney’s Magical Express? Experiences: good, bad or ugly? Spill it!!